It’s simple: we aim for 100% customer satisfaction. That means if you purchase any of our products and decide to return them for any reason, whatsoever, you are free to do so, no questions asked.
Every order shipped includes a return label, with postage paid. Just affix the label to the box, send it back to us, and your credit card (or PayPal account) will be credited upon receipt of the returned merchandise. Returns do need to be received and processed within 30 days of the initial order.
If, on the other hand, you would prefer to exchange the hat or shirt you ordered for a different design, just follow the instructions above. Send the product back to us and contact us via email, with your order number, to let us know which design you would prefer as a substitute. Contact: tony@keepittogether.net.